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Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

Please Note: Virtual care offers complementary health services, it is not intended to take the place of your doctor …or physical therapist

Supplements are not intended to diagnose, treat, cure, or prevent any disease or health condition. We welcome all feedback, concern, or dissatisfaction on all product purchases and services here.

What is virtual care

A virtual care provides health care services and information using technology, such as a computer, smartphone or tablet.

What is Good health virtual consultation?

Good health virtual consultation  addresses any health concerns you may have via video or audio chatting. Your skin, BP or sugar readings, how you measure them; your current skincare products, medications, dietary supplements, lifestyle will be assessed and the best course of action to get you on the right track will be recommended!

What do you need for a virtual consultation?

Laptop, tablet or smartphone with the following recommendations are required:
– Charge mobile devices to at least 50 percent before appointment times.
– Find a quiet space with adequate lighting.
– Wired internet connections or WiFi
– Rotate device to landscape mode
– Wear ear buds to improve sound

What kind of issues would be addressed here?

-Midlife Transition and Menopause
-Diabetes and hypertension
-Digestive and stomach problems
-Weight management
-General Skin Conditions, Acne, Shaving Bumps, Athletes Foot, Jock Itch, Dandruff, Ringworm, Shingles, Skin Irritation, Ingrown toe nail and more.

What type of issues would not be addressed here?

Medical emergencies. Our providers will always assess your condition individually and based on your unique circumstances, including the severity of the illness, may need to refer you for in-person care for proper diagnosis and treatment.

How can you provide accurate care without seeing me in person?

When it comes to chronic conditions, general skin issues or menopause, care is based on information; what you’re experiencing, how severe your symptoms are, what lifestyle choices you’re making that could impact your wellbeing, and medical history.

What are the benefits of virtual care

Convenience, Cost, Comfort especially for people living with chronic conditions, mobility issues, or those living in remote areas.

How do I request a virtual consultation?

Create an account, check available time, pay to confirm appointment, then you will be sent a confirmation.

How do I pay?

The fee is payable at the time of confirming an appointment via debit card or paystack. The cost of a Virtual Consultation is  N10,000 and does not include the cost of any products or follow-up where applicable. Consultation and a personalized treatment plan cost N15,000; the plan is sent within three business days, or sooner.

How do I cancel a consultation?

You can cancel your virtual consultation up to 2 hours before it starts by sending a WhatsApp message

How long is the appointment?

Each appointment is 20 mins. The virtual self management program is 30 days

Hours of operation

We offer virtual care consultations from 10 a.m. to 5 p.m. Monday to Friday.

What are examples of diseases of aging?

-Type 2 Diabetes
-High blood pressure
-High Cholesterol
-Arthritis
-Symptoms of menopause
-Certain cancers
-Digestive and Stomach issues

What category products do you carry in your retail store?

A. Skincare
B. Food and Nutrition plans
C.Dietary supplements
D. Physical therapy Aids
E. Wellbeing and Self Care products

What shipping options are available?

FedEx
Air cargo
Land
Cost from 1500 within Lagos metropolis, 2500 Abuja and 3000 for other cities Enugu, PH, Calabar

When will my order ship?

Please allow 3 to 5 business days to process payment; all orders are shipped with 2 day shipping via FedEx or Sixth Gear. Thanks for your support !

Do you offer refunds?

We do not offer exchanges, refunds or returns on ANY products and services. For online orders, we highly recommend calling during our normal business hours to speak with one of our professionals before online purchases, if you have any questions

Wholesale Policy

COMING SOON!

Can I make changes to my order?

No, please make sure that you double check your order before placing it

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